Legal Notice and Company Information
The House of Maktafa is the customer-facing brand. The operator’s legal details must be completed and verified before the store opens for sales.
Business operator
- Legal name: Maktafa Ltd.
- Trading name: The House of Maktafa / Maktafa
- Customer contact: support@maktafa.com
Customer enquiries
Use the email above for order support, returns, product concerns, accessibility or privacy requests. Include an order number where relevant, but never send full card details or security codes.
Product responsibility
Product labels may carry manufacturer, distributor or Responsible Person details required for the intended market. These are separate from the brand’s customer service contact and business operator details.
Returns
The registered office or an address on a label is not automatically the return address. Contact us for instructions before posting a return.
Legal correspondence
Email support@maktafa.com with the subject “Legal Notice”. Formal correspondence may also be sent to the verified business address once completed above.
