House Services

A clearer way to choose your skincare, understand your products and find help with an order.

Choose with confidence

Start with how your skin feels and the care you already use. Our ritual comparison guide explains each set’s main purpose, exact products and sizes. Some sets include a cleanser and moisturiser; others add treatments or eye care to an existing routine.

Understand what you are buying

Read the product page for textures, directions and the place of each product in your routine. Ingredients by Ritual brings the ingredient information together, so you can check a formula before choosing. The label on your bottle remains the reference for your supplied product.

Begin your ritual

Use Your First Days with Maktafa for a practical introduction to Begin · Focus · Complete. Keep useful products already in your routine and follow each bottle’s directions and frequency.

Help with an order

Check Shipping and Delivery for our current delivery information, or Returns and Cancellations before ordering. Your checkout shows the delivery options available for your address.

For an order question, contact Maktafa with your order number. Please do not include payment details or passwords.

A concern about a product

Read Product Safety and Use. If a product causes discomfort or you notice a quality issue, stop using it and use our product concern page to tell us what happened. Keep the bottle and batch code available.

Explore the House

The House Journal offers practical reading on ingredients, textures and choosing care. House Letters is our optional email signup for skincare guides and product updates.