Contact Maktafa

Need help choosing a ritual or checking an order? Use the form below or email support@maktafa.com.

Choosing skincare

Tell us your main skin priority, the two rituals you are comparing and any ingredient question. We can explain the contents and directions; we cannot diagnose a skin condition.

Order support

Include your order number and the email used at checkout. For a damaged item, keep the packaging and include relevant photographs. Never send full card details, passwords or sign-in codes.

For return instructions, read Returns and Cancellations. For a reaction or safety concern, stop use and follow Product Concern Reporting.